At The Duo Jewellery, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make a purchase.
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
Order Information: Products purchased, order history, and transaction details.
Device Information: IP address, browser type, and other technical data collected via cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders.
Communicate with you regarding your orders, promotions, and updates.
Improve our website, services, and customer experience.
Prevent fraud and ensure security.
Comply with legal requirements.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with third parties in the following situations:
Service Providers: Payment processors, shipping partners, and marketing platforms that help us operate our business.
Legal Compliance: If required by law, we may disclose information to comply with regulations or protect our rights.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
5. Data Security
We take reasonable measures to protect your personal information. However, no online transaction is 100% secure. Please ensure that your account details remain confidential.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, such as accessing, correcting, or deleting your information. To make a request, please contact us.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing any information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: theduojew.my@gmail.com
Contact Number:018-3413696